Empower 2017 is right around the corner, and we’re seeing plenty of excitement about the government-focused courses planned for the conference. With engaging customer-led classes, hands-on labs, and public sector panel sessions, there are many ways to make the most of your Empower experience.
Here is a list of some of our recommended courses for public sector professionals attending #LFEmpower:
Not Safe for Government Podcast Recording: Seeing Around Corners for Civic Innovation
In this session and live recording of Government Technology’s Not Safe for Government podcast, e.Republic’s Chief Innovation Officer, Dustin Haisler, will interview leading innovators from state and local government on how process improvements are leading to new ways to deliver public services. Join this special session to be part of the podcast and hear:
- How you can undertake civic innovation with limited resources
- What’s on the horizon for new government service models
- Success stories and lessons learned from innovating citizen-centric processes
Improving Services for Citizens with Laserfiche Forms
Today’s tech-savvy citizens have growing demands. To keep up, many local governments are turning to Laserfiche Forms to improve public-facing processes. Designed for users with all levels of Laserfiche experience, this course offers form-building tips and tricks from experts at Brunswick County, NC, City of Ithaca, NY, and Loudoun County, VA. These organizations have automated processes such as permitting, public records request, and enrollment for parks and recreation programs. In this panel session, learn how to:
- Design easy-to-use forms
- Ensure the public is adequately trained to participate in new processes
- Avoid common mistakes when implementing a public-facing process
How the Business Process Library Helps Fast-Track Public Service Delivery
Want to know how the Business Process Library (BPL) helps governments quickly deploy automated processes? Learn from La Plata County, CO, North Carolina Department of Water Resources and the Town of Okotoks, AB how you can:
- Quickly deploy interdepartmental process solutions
- Implement best practices when configuring business processes
- Use the Business Process Library to increase user buy-in across the organization
User Group: State and Local Government
Connect with like-minded users at #LFEmpower! Come meet other public sector #FicheFriends to exchange best practices and learn more about how other organizations are using Laserfiche. This User Group is designed for users of all levels from state and local government. Want to connect before the conference? Chat with other public sector Empower attendees on the Empower App, available on the App store and Google Play.
What I Wish I Had Known Before Automating My Process
Process automation and re-engineering is no easy task. Learn from the experience of local government #FicheFriends to ensure success from the start. Join a panel of automation experts from City of Coppell, City of Rochester and Chesterfield County IST to hear how you can avoid pitfalls in your business process design. We will discuss:
- How to effectively design automated processes
- Tips and tricks to help Laserfiche users participate in automated processes
- How to roll out strategies that increase user adoption
Classes at Empower 2017 are filling up fast, so be sure to add these to your agenda in the Empower schedule builder as soon as possible. Once you’ve registered, remember to connect with #FicheFriends before February on the Empower App as well. It is available for download on iOS and Android devices.
We look forward to seeing you at #LFEmpower!