Empower 2017 is right around the corner, and we’re seeing plenty of excitement about the government-focused courses planned for the conference. With engaging customer-led classes, hands-on labs, and public sector panel sessions, there are many ways to make the most of your Empower experience.Here is a list of some of our recommended courses for public sector professionals attending #LFEmpower:Not Safe for Government Podcast Recording: Seeing Around Corners for Civic InnovationIn this session and live recording of Government Technology’s Not Safe for Government podcast, e.Republic’s Chief Innovation Officer, Dustin Haisler, will interview leading innovators from state and local government on how process improvements are leading to new ways to deliver public services. Join this special session to be part of the podcast and hear:How you can undertake civic innovation with limited resourcesWhat’s on the horizon for new government service modelsSuccess stories and lessons learned from innovating citizen-centric processesImproving Services for Citizens with Laserfiche FormsToday’s tech-savvy citizens have growing demands. To keep up, many local governments are turning to Laserfiche Forms to improve public-facing processes. Designed for users with all levels of Laserfiche experience, this course offers form-building tips and tricks from experts at Brunswick County, NC, City of Ithaca, NY, and Loudoun County, VA. These organizations have automated processes such as permitting, public records request, and enrollment for parks and recreation programs. In this panel session, learn how to:Design easy-to-use formsEnsure the public is adequately trained to participate in new processesAvoid common mistakes when implementing a public-facing processHow the Business Process Library Helps Fast-Track Public Service DeliveryWant to know how the Business Process Library (BPL) helps governments quickly deploy automated processes? Learn from La Plata County, CO, North Carolina Department of Water Resources and the Town of Okotoks, AB how you can:Quickly deploy interdepartmental process solutionsImplement best practices when configuring business processesUse the Business Process Library to increase user buy-in across the organizationUser Group: State and Local GovernmentConnect with like-minded users at #LFEmpower! Come meet other public sector #FicheFriends to exchange best practices and learn more about how other organizations are using Laserfiche. This User Group is designed for users of all levels from state and local government. Want to connect before the conference? Chat with other public sector Empower attendees on the Empower App, available on the App store and Google Play.What I Wish I Had Known Before Automating My ProcessProcess automation and re-engineering is no easy task. Learn from the experience of local government #FicheFriends to ensure success from the start. Join a panel of automation experts from City of Coppell, City of Rochester and Chesterfield County IST to hear how you can avoid pitfalls in your business process design. We will discuss:How to effectively design automated processesTips and tricks to help Laserfiche users participate in automated processesHow to roll out strategies that increase user adoptionClasses at Empower 2017 are filling up fast, so be sure to add these to your agenda in the Empower schedule builder as soon as possible. Once you’ve registered, remember to connect with #FicheFriends before February on the Empower App as well. It is available for download on iOS and Android devices.We look forward to seeing you at #LFEmpower! Related PostsThe Role of Government Transparency in Public Emergency Response…[Infographic] Getting the Most Value Out of Your Content Services Platform in the Public Sector…City of IthacaBlog