User Management (Self-hosted)

Learn how to create and manage users in Laserfiche with this hands-on lab!

Perfect for anyone getting started with administering a Laserfiche system using Laserfiche Directory Server, this course provides an overview of foundational user management concepts while highlighting best practices. Get familiar with the interfaces for managing users and groups while learning about common use cases and best practices to apply for your organization. This course will teach you how to:

Work with Laserfiche Directory Server to manage a Laserfiche system

Create users and groups while administering user licensing and access to Laserfiche applications

Leverage groups to simplify user management

Working with Workflow and Laserfiche Forms (Self-hosted)

Leverage your Laserfiche Forms and Workflow knowledge to expand your process automation capabilities and reimagine your organization’s processes. Gain practical knowledge to help you identify which features to use and how to successfully connect them in your solutions. This course will teach you how to:

Identify processes to streamline by connecting Laserfiche tools

Connect Laserfiche Forms and Workflow using activities like Workflow Service Tasks and Retrieve Business Process Variables

Pass information efficiently between tools to create a seamless user experience.

Working with Workflow and Business Processes (Laserfiche Cloud)

Leverage your Business Process and Workflow knowledge to expand your process automation capabilities and reimagine your organization’s processes. Gain practical knowledge to help you identify which features to use and how to successfully connect them in your solutions. This course will teach you how to:

Identify processes to streamline by connecting Laserfiche tools

Connect Business Processes and Workflows using input and output parameters

Pass information efficiently between tools to create a seamless user experience

Working with the Laserfiche API

Learn how to leverage the Laserfiche API to build integrations to the repository. In this hands-on course, you’ll see how to leverage Laserfiche’s RESTful API to create, retrieve, update, and delete repository content. In this session, you’ll learn how to:

Identify use cases for integrations with the Laserfiche API, including examples of common integrations with line-of-business applications

Connect and authenticate to the Laserfiche API to secure integrations to the repository

Configure common API calls to search and retrieve entries, move entries, update metadata and more!

Personalizing WebLink and Public Portal

Set up Public Portal to meet your needs! Whether it’s making public records available to your citizens or providing access for customers who need to see their files, Laserfiche Public Portal is the tool you need for publishing content. In this hands-on lab, you will learn how to:

Customize the appearance of your online portal with the designer

Make published sites look and feel like your website

Simplify searches for end users to efficiently find documents using search forms and links

Introduction to the Repository

New to working with documents in Laserfiche? In this hands-on lab, follow along with our expert instructors to learn how to use the Laserfiche repository. Follow the day in a life of an average user as you add new documents to Laserfiche, efficiently locate files, and configure options to get the most out of your Laserfiche system.

Perfect for anyone brand new to the Laserfiche repository or looking to refresh their skills with the newest features! In this course, you’ll learn how to:

Navigate the repository, import and work with documents

Apply metadata to streamline searching and reporting

Leverage robust search features to find documents quickly

Configure the repository interface to meet your needs

Intelligent Document Capture and Extraction

Get hands-on with importing documents and data into your repository! Explore the variety of Laserfiche capture options available to ingest documents into the repository, classify document types, and retrieve valuable data from files.

You’ll learn to identify the optimal tools for your unique document ingestion and data extraction scenarios from simple, user-focused import and scanning to high-volume options. Plus, discover how Smart Fields can simply and elegantly extract data from your documents, eliminating manual data entry and enhancing accuracy. This course will teach you how to:

Leverage various user-driven and automated Laserfiche document import tools

Implement Smart Fields to intelligently extract and classify document data

Familiarize yourself with capture tools to use for documents within your organization

Integrations with Forms and Workflow (Self-hosted)

Laserfiche self-hosted includes a host of integration tools that you can leverage to connect external third-party systems to your automated Laserfiche solutions. Learn how to use web requests and database connections to tap into data in another system to streamline and simplify your Laserfiche automated processes. In this session, you’ll learn how to:

Create database connections in Workflow and Forms to retrieve and update information in third-party systems

Configure HTTP Web Request and Read JSON activities to connect with a third-party API platform

Build automated integrations with third-party applications while considering best practices

Integrations with Business Processes and Workflow (Laserfiche Cloud)

Laserfiche Cloud includes a host of integration tools that you can leverage to connect external third-party systems to your automated Laserfiche solutions. Learn how to use web requests, direct database connections, and lookup tables to tap into data in another system and streamline your automation. In this session, you’ll learn how to:

Create lookup tables to store data within Laserfiche Cloud

Configure Web Service Connections and Web Request Rule activities to connect with a third-party API platform

Connect databases directly to your Forms and Workflows to streamline automated processes

Introducing Laserfiche AI Agents, Collections and More

The latest Laserfiche release is headlined by Laserfiche AI Agents, your new virtual assistants that turn Smart Chat prompts into repository actions. Alongside this major AI milestone, we are introducing Collections for better personal organization, a brand-new Forms mobile app, updates to Import Agent and more.

Laserfiche AI Agents 

Meet Laserfiche AI Agents: your intelligent virtual assistants for handling tedious work. You provide the instructions, and Agents take action on your behalf.  

This initial release introduces directed agents, which allow users to use natural language prompts to delegate repository actions, such as organizing content and applying metadata.

Read the full Agents press release. 

To start using Agents, open Smart Chat, switch to Agent mode, and describe what you want the Agent to do. Agents understand your intent, break goals into steps, and make intelligent judgments when needed to turn your natural language requests into system actions. 

User interface for toggling between Ask mode and Agent mode when interacting with Laserfiche AI Agents.

What you can do with Agents

Some of the operations currently supported by Agents include: 

  • Moving or copying documents  
  • Creating folders or shortcuts 
  • Adding or removing tags and templates 
  • Renaming documents, folders, and shortcuts 
  • Adding entries to your starred documents or personal Collections

See the full list of supported actions in the product documentation. 

Built-in controls for secure Agent actions

Laserfiche AI Agents were designed with trust, security, and control in mind. 

Agents act as extensions of the user interacting with them and operate within that user’s existing permissions. For transparency, every operation is recorded in audit logs and attributed to the user who prompted the Agent. 

Before executing a request, the Agent provides a summary of the actions it plans to take, giving you the option to confirm or cancel, and allowing you to adjust your prompt if needed. 

Learn more about what you can do with Laserfiche AI. 


Collections 

Collections give users a flexible way to organize related documents together for easy access, without impacting the repository structure for the rest of their team.  

Repository folder structures are often designed around organizational security and governance needs, which may not always match how individual users need to access content in their day-to-day work. Similar to quick access views like Starred and Recent Documents, Collections function like personal virtual folders, allowing users to group documents they reference frequently without moving them in the folder tree. 

Collections are specific to each user, not visible to others in the repository, and can be created, renamed, and updated as needed. Users maintain full control over which entries belong in each Collection. 

Collections can also be referenced in interactions with Smart Chat and Agents, helping users provide Laserfiche AI with the right context more efficiently through a predefined set of documents.

Learn more about Collections. 


New Forms Mobile App

Work with Laserfiche Forms from anywhere with the new Laserfiche Forms mobile app, redesigned from the ground up with a modern, mobile-first experience. View and update your tasks, find and fill out forms, start new Forms processes, attach images directly from your mobile device, and more.

Available now on iOS, with Android coming soon. 


Other updates: 

New functionality in Import Agent: Improved support for ad-hoc batch and bulk operations with the ability to run profiles on demand. Additionally, stay on top of troubleshooting with new email digests that notify you of issues like expired passwords. 

Quick Fields & Quick Fields Agent: Enjoy a refreshed user interface and expanded OCR language support, including Vietnamese, Hebrew, Arabic, and Thai.