How GenAI and Digital Process Automation Are Impacting Manufacturing Productivity

 

How GenAI and Digital Process Automation Are Impacting Manufacturing Productivity

In this webinar, discover how generative AI (GenAI) technologies can directly improve process automation and business productivity for those in the manufacturing and commercial sectors. Gain insights on how best to implement GenAI into digital process automation (DPA) to streamline document controls and reduce costs and time associated with addressing ever-growing compliance and governance requirements.

Businesses can also leverage AI and DPA to improve business resilience, drive productivity of process cycles, and integrate with other technologies to ensure your organization stays ahead in a fast-changing digital landscape.

Guest speakers Craig le Clair, VP and principal analyst at Forrester, and Steve Everett Jr., SVP of operations at FCA Packaging, will join experts from Laserfiche to discuss:

  • Current digital trends and use cases involving DPA in the manufacturing and commercial sectors
  • How to build implementation roadmaps involving GenAI and DPA tools
  • Frequent challenges in the digital transformation journey, and how to overcome them for improved business productivity and immediate ROI
  • Why now is the best time for leadership to digitally transform their legacy business processes
Please join us On Demand
Duration: 1 hour

Maximizing GenAI for Increased Productivity

Maximizing GenAI for Increased Productivity

Using GenAI to increase productivity is a journey of many steps ā€“ and we are just at the start. How can organizations be empowered to find use cases where GenAI makes an impact on enterprise business processes ā€“ while keeping data security top of mind?

Join this webinar where fellow business and IT leaders will learn how:

  • Document management combined with GenAIĀ can power enterprise productivity.
  • Enterprises can secure their data when integrating document management with AI technologies.
  • GenAI supports decision-making through enterprise data summarization and analysis.
  • Document-centric process automation empowers organizations to drive business growth.

US Registrants: Register before Oct. 11, 5 p.m. PDT to get lunch on us! We’ll deliver a Domino’sĀ® large cheese pizza to your doorstep to enjoy while you watch the webinar. Supplies are limited.

Disclaimer: This offer is available for US registrants only.

Each registrant will receive one large cheese pizza, which feeds 3-4 people.Ā 

No customizations, topping changes or gluten-free options available.

Expecting a bigger party? Additional members of your organization will need to register and fill out a form for additional pizzas. One large pizza feeds 3-4 people.

Only corporate emails are accepted.

Supplies are limited.

Please join us:

Date: October 23, 2024

Time: 11:00 a.m. – 12:00 p.m. PT (America/Los Angeles)

Duration: 1 hour

Insurance

Process Claims and Policies Without Delays

Reduce response times by connecting your data and business processes across systems.

Get a demo

Insurance Solutions

Policyholder Service

Create a 24/7 self-service portal to give policyholders instant access to service requests, documents and claims history.

Claims Processing

Digitize FNOL submissions to expedite claims. Laserfiche automates the claims journey and provides insights into common claims and adjuster workloads.

Underwriting and Risk Assessment

Expedite underwriting assessments by centralizing information and automating document routing, data extraction and task assignment.

Regulatory Compliance

Support regulatory frameworks such as NAIC and HIPAA with records management tools. Slash audit prep time with a centralized repository, audit trails and retention schedules.
ā€œWith Laserfiche processes, we have the ability to increase throughput. Weā€™re able to facilitate growth without having to hire more staff.ā€
ā€” Chris Cooper, Senior Operations Analyst, CATIC
Featured Success Story

CATIC Makes Processes Up to 90% More Efficient with Laserfiche

CATIC migrated content from a legacy document management system into Laserfiche, resulting in over $325,000 annual cost savings and creating up to…

Read the Case Study

Motion Picture Industry Pension & Health Plans (MPI)

MPI was able to continue serving its members through one of the longest writers and actors strikes in entertainment industry history.

Hear from insurance leaders

See more success stories

GMX Seguros

Oscar Salgado, Chief Information Officer

ā€œThanks to Laserfiche, we were able to streamline the integration of case files and as a result, accelerate reimbursements to policyholders, outperforming our competition.ā€

Mitsui Sumitomo Marine Management (U.S.A.), Inc.

Jonathan Charters, VP, Deputy Chief Information Officer and Chief Transformation Officer

“We partnered with Laserfiche because it has the most flexible workflow automation platform to support not just our core processes, but to also transform operations across the company.ā€

AFP Crecer

Carlos Ramos, Supervisor de DigitalizaciĻŒn

ā€œThanks to Laserfiche, we were able to shorten processes that took five days to three days. We reduced processes that took 15 days to just five.ā€

From analysts and customers

Laserfiche named ā€œBest InsurTech Solutionā€ in 2025 FinTech Breakthrough Awards.
Learn more
GartnerĀ® named Laserfiche a Leader in the 2024 Gartner Magic Quadrantā„¢ for Document Management.
Learn more
Laserfiche is a Customersā€™ Choice in the 2025 GartnerĀ® Peer Insightsā„¢ ā€˜Voice of the Customerā€™: Document Management report.
Learn more
Emotional Footprint 2025 Award
Laserfiche named 2025 Emotional Footprint Champion by Info-Tech Research Group in the Enterprise Content Management ā€“ Enterprise category.
Learn more
Highly rated by customers, with a 4.7 average star rating and #1 in the Document Management category on G2.
Read the Reviews
Named a Leader in the Nucleus Research CSC Technology Value Matrixā„¢.
Learn more

Featured Resource

Unlock the power of data

Over 50% of insurers cite data fragmentation as their top operational challenge. Find out how to transform data from an obstacle into your competitive edge.

Get the guide
AFP Crecer, El Salvador
Case study Learn More
Figure 1: Data showing that insurers with efficient or fully automated workflows are more customer-centric.
Why 77% of Insurers Use Digital Transformation to Improve Customer Experience
Blog Learn More
6 Ways the Right Records Management Solution Can Streamline Financial Services Operations
Blog Learn More
Low-Code-No-Code: The Game Changer for Resource-Strapped Financial Institutions
Blog Learn More
Unlock Efficiency in Insurance with Data-Driven, Integrated Systems
Webinars Learn More
Royal London FSI (Insurance)
Videos Learn More

Contact Us for Your ECM Needs

Whether you have product questions, support needs, or want to partner with us, we’re here to help you on your digital transformation journey. Fill out the form and a Laserfiche team member will be in touch as soon as possible.

Laserfiche Security and Compliance

Laserfiche provides security controls that help organizations protect data and address compliance requirements.

Security Certifications and Compliance Frameworks

SOC 2 Type 2 Plus

This report details the controls for Laserfiche Cloud related to the criteria for the security, availability and confidentiality principles set forth in TSP section 100, 2017 Trust Services Criteria for Security, Availability, Processing Integrity, Confidentiality, and Privacy (AICPA, Trust Services Criteria). To view a copy of this report, please contact us.

ISO/IEC 27001:2022

Laserfiche has obtained the ISO/IEC 27001:2022 certification for its information security management system (ISMS) within the scope defined by its Statement of Applicability, covering its suite of SaaS and self-hosted enterprise content management and process automation applications.

HIPAA

Laserficheā€™s SOC Type 2 Plus covers the security requirements set forth in the Health Insurance Portability and Accountability Act of 1996 (HIPAA), provided within Title 45 Code of Federal Regulations Sections 164.308 ā€“ 312 (45 CFR Sections 164.308-312) (the Security Requirements).

Web Content Accessibility Guidelines 2.2 AA

Laserfiche has published VPATs and ACRs available for all Laserfiche Cloud and self-hosted products. Alignment to the WCAG 2.2 Level AA standard is the basis of our approach to compliance with Section 508 and EN 301 549 requirements. See accessibility details…

DoD 5015.2

DoD 5015.2 details the Department of Defenseā€™s baseline requirements for Records Management Applications (RMA), that facilitate adequate and appropriate basis for addressing the basic challenges of managing records in the automated environment that increasingly characterizes the creation and use of records. Laserfiche Cloud records management controls are based on our self-hosted Department of Defense 5015.2 version 3-certified electronic records management capabilities.

SEC Rule 17a-4

Laserfiche features support non-alterable record archival requirements such as WORM (write once, read many) used to address SEC Rule 17a-4 for broker dealers. Beyond financial services, Laserficheā€™s controls can also be applied to support records management practices for electronically stored information (ESI) requiring prevention of any unauthorized alternations or deletions of digital records.

HECVAT

Laserfiche has completed the Higher Education Community Vendor Assessment Toolkit (HECVAT) questionnaire. Contact us for more information.

NIST 800-53

Laserfiche security controls are aligned with NIST 800-53.

GovRamp Core Verified

Coming in Q3 2026

Contact us for more information.

CJIS Ready

Coming in Q3 2026

Contact us for more information.

AI Security and Governance

Laserfiche AI services are provided using AI models and services from OpenAI. For information on AI services in regions where OpenAI is not available, please contact us.

Laserfiche AI
Our AI FAQs
Laserfiche AI security visualization

Regional data privacy requirements

Laserfiche AI addresses privacy and security standards of our current data center locations supporting GDPR (EU), CCPA/CPRA (USA), and PIPEDA (Canada) for low to moderate risk data. Our AI features are architected to support regional and industry-specific compliance needs, providing the same level of data sovereignty and protection you expect from Laserfiche Cloud.

For more information related to Laserfiche AI and data privacy, refer to the following:

You own your data
  • You retain ownership of inputs you provide. While Laserfiche owns the intellectual property rights to the outputs generated by our AI tools, we grant you a broad license to use those outputs for any of your organizationā€™s internal business needs.
  • Laserfiche does not use your organizationā€™s data to train any internal or external AI models. Your data is used only as needed to deliver services and to meet our legal and regulatory obligations.

Laserfiche AI user prompts

Laserfiche designs its AI features with safety and security as core principles. We manage prompting risks through two layers of protection:
  • Prompt-less by design: Many Laserfiche AI features, such as Document Summarization, do not use user prompts, reducing risks associated with accidental or malicious prompting.
  • Enterprise-grade safeguards: For features that do accept user input, like Smart Fields and Smart Chat, we employ industry-standard protections against prompt injection. These include input filtering, validation, and other controls that keep prompts and responses within defined, limited boundaries.

Content confidentiality

Your confidential content is not accessible to other customers or unauthorized third parties. Laserfiche distinguishes between two types of data:
  • Your confidential content: Laserfiche does not sell your data. Documents, files, and inputs you upload to Laserfiche are your own content.
  • Usage and system data: Like most cloud providers, Laserfiche collects limited, high-level usage data (such as feature adoption and system performance metrics) to operate and improve the platform. This data is de-identified and does not include the contents of your documents or AI prompts.

Data retention
  • OpenAI may store the prompts you enter or the responses you receive temporarily for up to 30 days to provide services and identify abuse. After 30 days, API inputs and outputs are removed from their systems, unless they are legally required to retain them. For more details, please refer to the OpenAI Services Agreement.

Security Controls

Below are some of the security controls Laserfiche software includes. If you have questions about a particular security solution or control, please contact us directly.

Single sign-on

Laserfiche Cloud supports single sign-on with Active Directory Federation Services (AD FS) and SAML authentication with identity providers such as Okta and Azure Active Directory.

Repository audit log

The Laserfiche Cloud repository audit log includes details of user actions, including viewing, modifying, creating and deleting documents, and similar operations on metadata and other repository objects.

Fine-grained access control

Administrators can use access rights to limit and control access to individual documents and objects. For example, security tags restrict access to documents on a document-by-document basis.

Intrusion detection

Laserfiche Cloud utilizes host-based intrusion detection systems to reduce the risk of data theft by individuals or organizations attempting to gain unauthorized access.

Access rights

Administrators can configure access rights and privileges to limit actions that users can perform across the repository based upon role assignments or group memberships.

AI governance

Laserfiche AI data is encrypted at rest (AES-256) and in transit (TLS 1.2+). Laserfiche does not utilize any of your data to train internal or external AI models.

Password policies

Laserfiche Cloud supports industry-standard password controls, such as password minimum length, complexity and history.

Penetration testing

Laserfiche engages third-party vendors to conduct external penetration testing of the Laserfiche Cloud system.

Vulnerability scanning

Laserfiche performs a vulnerability scan of backend servers that run in the Laserfiche Cloud hosting environment.

Firewalls

Laserfiche Cloudā€™s firewall configuration settings are regularly reviewed based on industry standards.

Repository application auditing

Laserfiche Cloud supports auditing of both access and modification of objects in repositories.

ā€œLaserficheā€™s compliance tools in the cloud, and knowing that Laserfiche takes security very seriously have been important factors in our decision making.ā€
ā€”Andrew McElrath, strategic project manager at Mille Lacs Corporate Ventures
Featured Success Story

Mille Lacs Corporate Ventures Transitions Corporate Operations to Laserfiche Cloud

Mille Lacs Corporate Ventures (MLCV), created by the tribal government of the Mille Lacs Band of Ojibwe, manages the business affairs of the Band.

Read the Case Study

Laserfiche is committed to privacy.

Our commitment

At Laserfiche, we have embraced a culture of privacy, which includes embedding privacy-by-design in our engineering efforts, and have implemented controls and policies throughout our organization. Laserfiche is a B2B company based in California. The State of California has passed strict, broad privacy regulation through the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) while the General Data Protection Regulation (GDPR) leads the European Unionā€™s privacy efforts. Many other countries, states and territories have implemented privacy regulations as well. Laserfiche endeavors to continually adapt and adhere to ever-evolving regulations that apply to its business.

Operational privacy

Operationally, we strive to keep our stakeholdersā€™ data secure and retain only information we collect from you where we have an ongoing legitimate business need to do so, like providing you with a service you have requested, or to comply with applicable legal, tax or accounting requirements.

Privacy training

At Laserfiche, all employees are required to complete annual privacy training which covers applicable privacy regulations and data handling best practices.

Laserfiche documentation

In addition to what we communicate in our Privacy Notice, our Cloud Subscription Agreement with accompanying Data Processing Addendum specific to the Laserfiche Cloud platform addresses data privacy regulations including GDPR, CCPA and PIPEDA.

International transfers

For personal data transferred from the United Kingdom, the European Union and Switzerland, we provide appropriate safeguards per the Data Privacy Framework. To learn more, visit the ā€œInternational Transfersā€ section of the Privacy Notice.

Information we collect

We collect information that you provide directly to us only for legitimate business purposes. For example, when you manage your user profile, participate in interactive features (such as the Contact Us page), request newsletters or other marketing communications, request customer support, enter login information, or otherwise communicate with us. To learn more visit the ā€œInformation We Collectā€ section of the Privacy Notice.

You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the ā€œunsubscribeā€ or ā€œopt-outā€ link in the marketing emails we send you. To learn more, visit the ā€œHow Laserfiche Uses and Shares the Information We Collectā€ section of the Privacy Notice.

To read our complete Privacy Notice, visit our Privacy Notice page.

Contact Us for Your ECM Needs

Whether you have product questions, support needs, or want to partner with us, we’re here to help you on your digital transformation journey. Fill out the form and a Laserfiche team member will be in touch as soon as possible.