New Strategy Report for Higher Education Leaders.

Students in the internet and touch screen generations have expectations of receiving information wherever and whenever they want. And with today’s technological capabilities, there are very few acceptable reasons a university can give when information or service requests require too long of a wait time or need to be made over postal mail, phone or even email. In this Center for Digital Education strategy paper, “Adopting Enterprise Content Management with Shared Services”, learn how forward-thinking institutions are using a single enterprise content management (ECM) system to manage information across multiple administrative departments (shared service).Adopting Enterprise Content Management | Laserfiche

Using ECM as a shared service has enabled higher ed institutions to:

  • Improve communications and interactions with their student body.
  • Create a coordinated and unified strategy in how information can be stored, retrieved, archived and accessed by both students and staff.
  • Improve efficiency and productivity through better cross-department information sharing and web and mobile accessibility.

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