Streamline customer service operations while raising the bottom line.
Decrease time spent managing physical forms and transferring records.
Provide rapid response to new accounts requests and client inquiries.
Enable simultaneous access to documents to allow customer service reps to efficiently answer customer questions.
Create workflows that automate suitability approval and exception handling.
Create online portals where customers can securely access and submit forms and review agreements and supporting documents.
Cost-effectively manage records to comply with FDIC, OTS and FRB retention requirements.
Automating the new deposit account opening process with Laserfiche resulted in the following benefits for First Foundation Bank:
Whether your organization is looking to go paperless, manage digital content or automate business processes, we can provide you with the right enterprise content management system to meet your needs and exceed your expectations. Schedule a demo today with one of our helpful ECM consultants, and optimize your business operations with the ultimate ECM and business process management system.