GOLD COAST, AUSTRALIA (Laserfiche International)—November 12, 2012—Laserfiche International (booth #B16) today announced that Mr. David Fogarty, Operations Manager of AFA Insurance, will present “Implementing Change: 5 Steps to Win the Battle” on Wednesday, 14 November, from 11:15 am – 12 noon in Arena 1B of the Gold Coast Convention & Exhibition Centre. The presentation explores how AFA implemented change to successfully automate business processes with Laserfiche enterprise content management (ECM).
“Changing the way a business operates is no easy task,” said Fogarty, “but since we implemented Laserfiche, we’ve fully automated operations at our head office in Sydney and realized a wealth of benefits, including improved staff productivity and better customer service. I’m pleased to share the steps we took to manage change and ensure a successful rollout.”
AFA is an Australian underwriting agency, specialising in the design and marketing of Accident & Health insurance products. It has used Laserfiche ECM since 2006 to automate business processes and manage a wide range of document types, including applications, medical reports, claims forms and invoices. Through an integration with AFA’s e-mail system, electronic documents are sent directly to Laserfiche for automatic filing and recordkeeping.
Laserfiche International, a platinum sponsor, will be present at booth #B16 throughout the event to answer questions about AFA’s use of Laserfiche software. Stop by the booth for a demo of Laserfiche in action and a chance to win an iPad 2.
About Laserfiche International
Laserfiche International (LFI) distributes Laserfiche® software through an international network of value-added resellers (VARs), who tailor solutions to clients’ individual needs. More than 32,000 organisations worldwide use Laserfiche software to streamline document, records and business process management.
The Laserfiche ECM system is designed to give IT managers central control over their information infrastructure while still offering business units the flexibility to react quickly to changing conditions. The Laserfiche product suite supports Microsoft® SQL and Oracle® platforms.
Laserfiche®, Run Smarter® and Compulink® are registered trademarks of Compulink Management Center, Inc.