Brunswick County, NC, has been named one of America’s top digital counties by e.Republic’s Center for Digital Government and the National Association of Counties. The annual Digital Counties Survey aims to locate pioneering county governments and recognize them as adaptive IT leaders, collaborators and arbiters of the public trust.
Technology is key for Brunswick County to scale services for its rapidly growing population and recent influx of residential and commercial building projects. Part of the county’s digital strategy, the building department implemented a paperless building permit application process using Laserfiche enterprise content management to increase the department’s capacity for reviewing and approving permits, and performing building inspections, without needing to add staff.
“Brunswick County is the fastest growing county in North Carolina and among the fastest growing counties in the U.S.,” said Steve Randone, IT Director at Brunswick County. “Laserfiche and our core technologies enable our county government to manage this growth, promote transparency, increase access to government and services, better engage citizens and secure data—all while keeping costs under control.”
The county is three years into a five-year plan to update and improve technology infrastructure and processes, and, according to Randone, 98 percent of the goals outlined in the plan have been accomplished. Moving forward, the county plans to build more process solutions to improve efficiency across departments, and eventually share these solutions with other cities and counties in North Carolina.
“Brunswick County implements strategic technology initiatives that meet current needs and position the county for continued growth and success,” said Katie Burke, Senior Government Program Strategist at Laserfiche. “Having an up-to-date IT infrastructure and thought-out processes shows commitment to the county’s citizens and employees. We are so excited to see what the future has in store for Brunswick County.”
Other Laserfiche users that were named top digital counties include: Fairfax County, VA; County of San Diego, CA; County of Alameda, CA; Miami-Dade County, FL; Oakland County, MI; Bexar County, TX; Orange County, FL; County of Ventura, CA; Hennepin County, MN; Los Angeles County, CA; Cook County, IL; Chesterfield County, VA; Loudoun County, VA; Cumberland County, NC; Dutchess County, NY; Leon County, FL; County of Santa Cruz, CA; Douglas County, CO; Charles County, MD; St. Tammany Parish, LA; Cabarrus County, NC; Davidson County, NC; Oneida County, NY; Nevada County, CA; Albemarle County, VA; Roanoke County, VA; Martin County, FL; Skagit County, WA; and Tompkins County, NY.
For the full list of winners, click here.
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