Gartner has positioned Laserfiche highest on the Ability to Execute axis of the Niche quadrant in the September 25, 2014 Gartner Magic Quadrant for Enterprise Content Management (ECM) based on its ability to execute and completeness of vision. As a privately held company, Laserfiche has a 27-year track record of expanding product functionality through innovative software development rather than through acquisitions. This allows the company to provide customers with an integrated product strategy and roadmap that includes:
- Powerful workflow tools to streamline and automate business processes
- Easy-to-use mobile apps
- Versatile e-forms functionality
- An industry-leading DoD (U.S. Department of Defense) 5015.2 Records Management certification
- A content security-focused VERS (Victoria Electronic Records Strategy) certification
Thomas Phelps IV, Laserfiche CIO and Vice President of LF Consulting, said, “Laserfiche is a trusted, proven and scalable ECM solution with a low total cost of ownership. We have amazingly passionate customers who find exceptional value in their Laserfiche solutions and enable rapid end-user adoption by promoting it both inside and outside their respective organizations.”
Phelps joined Laserfiche earlier this year to lead the company’s IT and marketing organizations. Leveraging over a decade of experience at PricewaterhouseCoopers (PwC) serving high-profile clients, he has integrated the company’s marketing, sales and professional services organizations, focusing on customer collaboration and engagement with enterprise clients.
“Our clients consistently give us top marks for customer satisfaction, which is reflected in our high software renewal and client retention rate. In addition, Laserfiche has a strong reseller channel that works closely with our sales and services organizations on strategic accounts,” said Phelps. “Partners who hold the Laserfiche Gold Certification are highly trained to provide an outstanding level of technical support.”
According to Brandon Covert, Director of IT for The Cleveland Browns, “Since we bought our Laserfiche system a year and a half ago, our Laserfiche reseller, +ImageNet Consulting, has gone above and beyond to ensure that our Laserfiche solution meets all of our needs. The implementation process was smooth, user adoption was effortless and we’re already seeing a strong return on our investment.”
Download a copy of Gartner’s 2014 Magic Quadrant for Enterprise Content Management here.
About the Magic Quadrant Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.