LONG BEACH, CA (Laserfiche)—January 28, 2011—Laserfiche has announced the winners of its annual Run Smarter Awards program, including Boise, Idaho’s Central District Health Department (CDHD). Each year, Laserfiche honors organizations that succeed in promoting organizational agility through innovative use of Laserfiche enterprise content management (ECM).
Serving four counties and more than 425,000 residents, CDHD implemented Laserfiche to streamline the cumbersome sewage permitting process and give realtors, septic installers and other external clients self-service access to permits over the Web.
“Locating permit information for clients sometimes took hours to accomplish,” said Mike Reno, Supervisor of Land Based Programs at CDHD. “Now, with Laserfiche WebLink, the installers and other external clients can view permits online and print their own copies. Reducing the need to copy and fax permits has saved our staff hundreds of hours.”
Thanks to Laserfiche’s secure and easy public access to permits and more efficient staff response time, IT Manager Margaret Ross reported that CDHD “can concentrate on customer service, not paperwork.”
Other 2010 Run Smarter winners include: City of Maple Grove, MN; Dallas Associated Dermatologists; Durham County, NC; ECOM Atlantic; ESSAR Group; Hamilton-Wentworth School Board; London Borough of Tower Hamlets; Long Beach Police Department; Mille Lacs Band of Ojibwe Indians; NE Metro Intermediate Schools; Pulte Mortgage; South Essex Partnership NHS Trust; Spire Investment Partners, LLC; Texas A&M University Kingsville; Virginia Port Authority; and Wythe County Community Hospital.
Since 1987, Laserfiche® has used its Run Smarter® philosophy to create simple and elegant enterprise content management (ECM) solutions. More than 28,000 organizations worldwide use Laserfiche software to streamline document, records and business process management.
The Laserfiche ECM system is designed to give IT managers central control over their information infrastructure, including standards, security and auditing, while still offering business units the flexibility to respond quickly to changing conditions.
Laserfiche distributes its software through a worldwide network of value-added resellers (VARs), who tailor solutions to clients’ individual needs. The Laserfiche VAR program has received the Five-Star Rating from Computer Reseller News/VARBusiness magazine.
Laserfiche is a registered trademark of Compulink Management Center, Inc.