Niagra Falls, ON – June 11, 2008 – Laserfiche will give a presentation today to the Association of Municipal Managers, Clerks, and Treasurers of Ontario on best practices in local government. According to Dan O’Leary, Laserfiche’s regional manager for Canada, records retention and retrieval is a complex and important aspect of municipal administration. However, many municipal professionals find the task of records administration confusing. He said that questions abound regarding the use of technology to help in this endeavor.
“My goal is to help municipal professionals answer some of these questions. I plan to share how to balance the IT demands of capturing records with the need to retrieve information quickly in response to internal and public requests,” he said. He also plans to discuss how agenda management, records management and auto-classification serve the needs of government agencies.
Laserfiche user Bill Matson, Records and Elections Coordinator for the City of Niagara Falls, will speak about how the city used Laserfiche to create a central location to store and manage information. Laserfiche’s flexible folder structure and unified metadata model helped the city to accommodate a variety of filing systems. He will also explain how Laserfiche has helped the city to share information with citizens. “In the past, responding to information requests usually involved a trip to the records room,” Matson said. “Once we found the correct file, we had to take it apart, photocopy the relevant pages and then either mail or fax them to the requestor. Now, when someone calls with a request, I can locate the relevant documents in just a few seconds, and then e-mail the electronic files from within Laserfiche. The citizen literally receives the documents before I hang up the phone.”
Laserfiche creates simple and elegant document management solutions that help organizations run smarter. Since 1987, Laserfiche has helped more than 25,000 organizations—including state and local governments, financial services firms and healthcare providers —optimize business processes and reduce operating costs.
Laserfiche captures and indexes all your organization’s business content—from documents and faxes to e-mails and multimedia files—in a secure, central repository. A unified metadata model helps users classify information, while full-text search tools enable them to quickly find what they need. Laserfiche’s open architecture and flexible API promote rapid integration with other Web- and Windows-based applications, allowing users to capture, manage and distribute information in diverse working environments.
Laserfiche software is distributed by a worldwide network of value-added resellers, who have extensive experience creating enterprise content management solutions that meet clients’ specific business needs. In recognition of the outstanding training and support we provide our resellers, the Laserfiche VAR program has received a five-star rating from VARBusiness magazine.