At Gartner Symposium/ITxpo, Pulte Mortgage, a captive mortgage company for one of the largest U.S. home builders, described how it used Laserfiche enterprise content management (ECM) to build an electronic loan file system that closes 12,000 loans annually.
The presentation took place on Monday, October 6, and outlined how Pulte Mortgage automated its paper-heavy origination-to-closing process to improve business performance, attract new clients and drive revenue.
“In our industry, eLending is the holy grail, and Laserfiche ECM lies at the heart of our eLending strategy,” said Don Blea, Vice President of Infrastructure, Information Security & Support at Pulte Mortgage. “It’s more convenient for customers, easier for staff and more cost-effective for the company to create, review and store loan documentation in an electronic format.”
“Pulte Mortgage harnessed the power of Laserfiche ECM to transform its business,” said Thomas Phelps IV, CIO & Chief Corporate Strategist at Laserfiche. “Don’s insights on how a leading captive mortgage company has leveraged an enterprise-wide ECM solution to automate processes, enable user adoption and deliver business value has broad applicability to IT and business executives in all industries.”
In addition to loan processing, Laserfiche ECM automates a variety of processes, including accounts payable, case management, contract and vendor management, records management and more with its powerful workflow capabilities.
Based in Long Beach, CA, with global headquarters in Hong Kong and offices in Shanghai, Toronto, Mexico, London, Washington, D.C., and Fort Lauderdale, FL, Laserfiche uses its Run Smarter® philosophy to create simple and elegant enterprise content management (ECM) solutions. Since 1987, more than 34,000 organizations worldwide—including federal, state and local government agencies and Fortune 1000 companies—have used Laserfiche® software to streamline document, records and business process management.
Laserfiche®, Run Smarter® and Compulink® are registered trademarks of Compulink Management Center, Inc.