John Hermes, the VP of Information Technology and CTO at Oklahoma Christian University, spoke with Laserfiche in a presentation about digital transformation at the EDUCAUSE conference, and what it means for institutions of higher education.

According to EDUCAUSE’s Top 10 IT Issues report, the top priorities for higher education IT this year are all about improving student success. While the report emphasizes the importance of data and analytics to support student success initiatives, many schools still function via cumbersome, complex and often paper-driven processes that hinder effective use of data as well as cause delays in delivery of student services. These inefficiencies have widespread impact, especially when student bodies have increasingly high technology and user experience expectations.

In the presentation, Hermes and our team outlined the Laserfiche Digital Transformation Model, which provides a pragmatic five-step framework to building the modernized campus necessary to support student success. These steps equip institutions with a roadmap for creating a stronger digital foundation, implementing process optimization campus-wide, and leveraging business intelligence for analytics-driven decision making.

Hermes illustrated how Oklahoma Christian University put the Laserfiche Digital Transformation Model into action. The framework helped Hermes and his team assess where the institution stood in its digital journey, identify the problems and develop the progressive improvements the organization needed to make.

Through leveraging Laserfiche, Oklahoma Christian University implemented an electronic file structure, automated workflows to promote efficiencies, and electronic forms, all of which helped the organization to improve information security and governance, and service to students and employees. Below are just some of the benefits that Oklahoma Christian University is experiencing from digitally transforming its operations:

  • By digitizing transcripts in its Laserfiche repository, the university eliminated the need for an outside vendor to store documents and provides easier access to records, saving approximately $10,000 a year.
  • With Laserfiche Workflow, the registrar and financial aid offices automated a number of student services processes, enabling them to serve a growing student population without expanding staff.
  • Electronic forms and automated processes have improved the student experience by placing more services online, eliminating the need for students to walk to different offices on campus to get approvals, or mail forms to various locations

The goal is to make service delivery more responsive and easier to access, to better help students achieve success in their academic careers. The Laserfiche team is looking forward to next year’s event, and to sharing more solutions with colleges and universities interested in enabling the modern campus.

To learn more about the Five Steps to a Modernized Campus, click here.

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