Day 2 of Empower 2018 is officially underway, with more than 3,000 attendees in the Long Beach Convention Center in Long Beach, CA.
The morning was packed with exciting presentations, including the Run Smarter Awards Ceremony, the announcement of the Nien-Ling Wacker Visionary and Tom Wayman Leadership Award winners, and an inspiring speech from Phil Bertolini, CIO at Oakland County, MI.
Here is a breakdown of the most exciting events from Day 2 at Empower 2018:
The Run Smarter Awards
Melissa Henley, Director of Marketing Communications at Laserfiche, kicked off the morning’s festivities by announcing the winners of the annual Run Smarter® Awards—which honor organizations that improve productivity, innovate processes and achieve exceptional results with Laserfiche.
Here is the list of this year’s winners:
- Best Accounting/Finance Initiative: Lee County School District
- Best Change Management Initiative: COTCO METAL WORKS LIMITED
- Best Compliance Initiative: Reaseguradora Patria
- Best Customer Service Initiative: Camara de Comercio de Barranquilla
- Best Human Resources Initiative: Bulk Oil Storage and Transportation
- Best Public Service Initiative: Oakland County, MI
- Best Records Management Initiative: Parks Canada
- Best Student Services Initiative: Lebanese American University
- Best Use of the Business Process Library: Bonneville Joint School District No. 93
- Best Use of the Business Process Library: Saudi Arabian Airlines – SAUDIA
- Most Visionary Laserfiche Initiative: College Foundation, Inc.
The Nien-Ling Wacker Visionary Award
Chris Wacker, CEO of Laserfiche, also took the stage to announce the winner of the Nien-Ling Wacker Visionary Award. The award, originally introduced at Empower 2016, honors executives who have the foresight and vision to drive organizational transformation using Laserfiche.
This year’s winner of the award was Lisa Bobo, CIO at the City of Rochester, NY. With over 30 years of public service experience, Lisa has pioneered numerous government technology initiatives. For instance, she recently led the implementation of a new online Freedom of Information Act (FOIA) system, which has enhanced government transparency throughout the city. By leveraging the Laserfiche Business Process Library, the city is able to fulfill records requests in only four days, allowing staff to spend more time providing vital public services to citizens.
“Laserfiche Founder Nien-Ling Wacker was a pioneer and inventor who could identify what people needed often before they could see it for themselves,” Chris said. “Lisa demonstrates that same determination and passion while using technology to transform the lives of public employees and citizens alike. We are pleased to honor Lisa’s dedicated leadership in public service.”
The Tom Wayman Leadership Award
Peter Wayman, VP of Asset Management & Professional Services, came on stage to announce the Tom Wayman Leadership Award. This prestigious award recognizes individuals in the Laserfiche community who exemplify extraordinary leadership, vision and commitment to sharing the Run Smarter® philosophy.
This year’s winner was Josephine El Koreh, Digital Banking Delivery Channels Manager at Bank of Beirut. Since 1999, Josephine has been a strong advocate of process efficiency at the Bank of Beirut and has pioneered the use of Laserfiche across 85 global branches.
By integrating Laserfiche into multiple systems and offices, Josephine has driven transformation of key banking operations, including validation, contract management and customer service. Under her IT leadership, the bank has improved transaction times, enhanced document security and increased staff productivity by 60 percent.
“Josephine exemplifies creativity, leadership and the spirit of innovation in her work at the Bank of Beirut and beyond,” Peter said when presenting Josephine’s award.
Speech from Phil Bertolini, CIO at Oakland County, MI
Phil Bertolini, CIO at Oakland County, MI, delivered an impassioned speech about why he chose to work in public service, what he’s accomplished in his career and how Laserfiche has improved operations in his county. Phil also emphasized how helping others is a fundamental component of effective government service.
“The world needs people who are passionate about helping others. It needs people who want to serve other people around them,” Phil said. “These are three words I use when I talk about government: We provide, we serve, and we help.”
This message rang true throughout Phil’s speech. Phil discussed the government initiatives he has led in his role as CIO at Oakland County, which have produced lasting benefits for citizens and government agencies in his home state.
A few examples of Phil’s accomplishments in government service include:
- Implementing a countywide geographic information system (GIS), which serves 62 villages, cities and towns and allows them to access critical location-based data
- Launching the G2G Marketplace, which allows government agencies to find, purchase and implement technology solutions without going through lengthy procurement cycles
- Developing the G2G Cloud Solutions platform, which provides shared technology solutions to government agencies in Michigan at little or no cost
“I have long practiced the mantra: build it once, pay for it once and everyone benefits. Why are we building technologies 30, 40 or 50 times when we could simply build it one time? What this mantra does is it helps us leverage our tax dollars. It helps us leverage our technology dollars.”
Phil also discussed how important it is for people—no matter what industry they are in—to understand the purpose behind the work they do.
“No matter what organization, you work for, no matter what core industry you’re in, no matter what your passion is, you must believe in why you do what you do. The why drives the what,” Phil said.
“At Empower 2016, the CEO of Heifer International delivered a speech here, and he showed a great example of how powerful you can be when you help other people. Heifer fights hunger and poverty around the world utilizing small farms. If that isn’t a why, what is?”