`This May, business and IT executives, users and resellers from across the Middle East, Europe and North Africa (MENA) gathered in Beirut, Lebanon, for the 4th Annual Laserfiche International Conference at the Habtoor Grand Hotel Convention Center & Spa. More than 150 attendees engaged in hands-on training, interactive presentations and networking opportunities.

June user news visionary award

BMB and Laserfiche present Solidere with the 2011 Laserfiche Visionary Award. L-R: BMB’s Nizar Ghannam, Zahi Naamani, Afif Soubra and Laserfiche’s Sean Tang.

“Despite tough economic times, travel restrictions and security issues, we saw remarkable international VAR and end-user participation,” says Maya Abou Jawdeh, ECM Channel Development Manager at conference co-host, BMB sal. Jawdeh credits the dedication of the BMB and Laserfiche team for creating an organized, lively event. “Everyone was eager to participate and expressed enthusiasm for attending future Laserfiche/BMB events—it was a very collaborative atmosphere.”

Attendees were able to choose from more than 40 different class sessions over three days, including interactive lab sessions, roundtables and customer success stories. Taught by BMB and Laserfiche staff, and featuring Laserfiche users and resellers as guest presenters, the conference sessions offered something for everyone interested in bolstering their content management knowledge.

June user news attendees networking

Conference attendees networking before classes.

Day one kicked off with a keynote from Ms. Phyllis Chen, Managing Director of Laserfiche International, followed by the welcoming speech from Mr. Nizar Ghannam, BMB’s Chief Operating Officer. Classes geared toward end users and businesses as well as intermediate and advanced technical training were offered, in addition to customer success story presentations that described real-world implementations of Laserfiche ECM.

Afif Soubra from Beirut-based real estate company Solidere discussed their use of a Laserfiche Rio system to manage reconstruction and development projects in Beirut’s City Center in the presentation, “Rio is the Way to Go for Solidere.” “Solidere is very satisfied with its choice to adopt Laserfiche ECM. Users are interested in the friendly interface and administrators appreciate the way the system is managed. After implementing Laserfiche in two major divisions within our company, we look forward to expanding to the remaining divisions in the coming months.”

Ghannam (L) and Tang (R) present a Partner Excellence Award to Muath Khatatbeh from Itqan Technologies.

Ghannam (L) and Tang (R) present a Partner Excellence Award to Muath Khatatbeh from Itqan Technologies.

Muath Khatatbeh and Mustafa Siddiqui from Laserfiche reseller Itqan Technologies presented on behalf of client Aspire Zone Foundation on how Laserfiche Rio is allowing them to move to a totally paperless environment, while Khurram Jamal from reseller Pixel Digital spoke about how the Dubai Police utilize Laserfiche to archive forensic photographs and other evidence to help catch criminals in the session “Laserfiche Helps in Archiving Forensic Evidence.”

Solidere was also one of six customers honored with Visionary Awards for their dedication to excellence, leadership and innovation in implementing Laserfiche solutions. Other organizations included Service Informatique de l’Armee (Algeria), Saudi Arabian Airlines (Saudi Arabia), Ministry of Petroleum (Saudi Arabia), Al Watany Bank of Egypt (Egypt) and BankMed (Lebanon).

For Mr. Abed-el-Kader Amine of BankMed, this was his third year attending the Laserfiche International Conference. “Each year we find something new and helpful at the conference,” Amine says. “Now, we’re utilizing open database connectivity (ODBC) and Laserfiche database schema to successfully create and run our own custom reports.”

Itqan Holding from Qatar and Integrated Solutions for Business (ISB) from Saudi Arabia were also honored with Partner Excellence Awards in recognition of their outstanding service and technical innovation for their customer communities.

A special exhibitor area highlighted event sponsors, including:

  • Diamond sponsor ForeFront Technologies (Fujitsu and Kodak) from the UAE.
  • Gold sponsor Nashua Limited from South Africa.
  • Platinum sponsor Image Systems-Canon from Lebanon.
    June user news attendees lunch

    Attendees gather for lunch on the first day of the International Conference.

For the 4th consecutive year, BMB and Laserfiche have made a strong commitment to educating the MENA market and transferring knowledge to the region’s large customer base and resellers. “It’s our priority to respond efficiently to market competitiveness,” says Nizar Ghannam, COO of BMB. “We strive to optimize our efforts as we see specific needs emerge in the MENA region, and both users and partners are clearly pleased with Laserfiche products as indicated by the strong attendance of this year’s conference. It’s this dedication that ensures a successful conference—people are proud to be part of the Laserfiche community year after year.”

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